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Q:
What exactly does TalaPage do?
A:
TalaPage is the Canada's largest wireless messaging
company. We constructed and maintain our wireless
network, develop innovative services and provide service
to approximately 275,000 customers. We also consult with
companies about their communication methods and create
solutions for them that use our wireless network and
products to help the stay in touch.
Q:
How exactly does a pager work?
A:
Think of a pager as a radio receiver that sits on a
person's belt or in their purse. When a caller wants to
send a message to a paging subscriber, the numbers or
text are sent to their device in several ways:
- directly from the
caller's phone
- from an operator who
has transcribed a message
- from the voice mail
system where the caller recorded a message
- using special paging
software on their PC
- via an Internet
e-mail
- through TalaPage's
Internet site
- from a Two-Way
wireless messaging product
In each case, the message
is received at the TalaPage paging terminal. When your
friends and associates call your pager number, they are
actually calling this terminal. The message is digitized
via computer, sent up to a satellite and back down to the
transmitters in the area of the subscriber's coverage.
This signal is then sent out from the transmitters - the
pager acts as a receiver - "hearing" only the messages
that are meant for it. The device then displays the
message.
Q:
If wireless phones are becoming so inexpensive, why might
someone also need a pager?
A:
This is a common question that can be answered with
another question. Why does anyone need e-mail if they
also have a phone at their desk or home? The answer is
familiar to anyone who relies on both tools. Sometimes we
only need a simple alert, a short message, or an exchange
of information. Sometimes callers want to share
information or ask a question, but you do not want to
have a conversation at that time. Wireless messaging
products keep us connected unobtrusively - even in a
meeting, at a restaurant, in a theater - wherever we
chose to be reached.
Wireless messaging
provides additional advantages over cell phones. However,
many of our users carry both types of devices and utilise
both products efficiently!
- Our Paging products
have a longer battery life.
- Our Paging network
provide more extensive geographic coverage
- Our narrow band
signals penetrate buildings better, so you can receive
and send messages from a basement or an interior
conference room.
- Paging products are
typically smaller, lighter and easier to
use.
Q:
Why should I choose TalaPage?
A:
TalaPage is Canada's largest wireless messaging company
with over 275,000 customers. TalaPage offers the broadest
and most extensive coverage of any wireless provider. Our
people make the difference too, providing exceptional
sales assistance and customer service. After the sale,
your only contact with your wireless company may be your
monthly bill and occasional customer service - so choose
a company known for quality, stability and leadership. We
value your business and take very seriously the
responsibility our customers place in us to deliver their
important messages.
Q:
With so many prices and options, how can I determine the
device I need and the service plan that will be right for
me?
A:
More selection means
more choices for you and we realize the array of options
can be confusing. TalaPage representatives are available
to discuss your needs, and a guide at this site can also
aid in narrowing the choices based on your answers to a
few simple questions.
Just consider your own
needs and three decisions: type of service, coverage area
and options.
Q:
Are you a teen communicating with friends?
A:
You may want a
numeric pager with local coverage. Numeric products only
display numbers, but your message can be a phone number
or a special code you've set up with your friends. Pagers
come in great colours, with accessories like leashes and
carrying cases.
Q:
Are you a teen or the parent of a teen?
A:
Consider a text
product with local coverage. Parents may need to send
specific messages to teens: Dad will pick you up at 4:00;
Meet us at the restaurant; or is everything OK? If you
choose to lease your pager, be sure to ask for the
TalaPage Protection Plan (PPP). You pay a low monthly fee,
which ensures a minimum replacement cost if your pager is
damaged or lost.
Q:
Do you have local coverage, but miss messages when you
travel occasionally?
A:
You need Scheduled Roaming, a service plan that allows
you to have access to other coverage areas when you
travel. With Scheduled Roaming, you may switch your local
service to TalaPage's local coverage area at your
destination - then switch back when you return home, as
often as you like. It's like nationwide coverage on
demand! (Coming Soon)
You should also consider
PageMail voice mail service, a custom greeting to give a
personal message to your callers and a toll-free number
so that your callers from outside the local area code may
reach you at no charge to them.
Q:
Will you use your pager mostly for work?
A:
You should look at our Motorola PF1500, a text product
that works on the TalaPage advanced messaging network.
With this product you can leave the coverage area or turn
your pager off and the system will store your messages
for up to a week. The PF1500 will then deliver the
messages when you return to a coverage area or turn the
device back on. Local, regional and nationwide coverage
are available - a key decision if you travel in your
job.
A variety of options make
messaging easier for you and your callers: PageMail voice
mail service, a custom greeting and a toll-free pager
number.
Q:
Are you away from your office frequently, at meetings around
town or travelling several days per month?
A:
Your life will be simpler with TalaPage Two-Way or
Interactive Messaging product. With these innovative
options, you have the capability to send and receive
Internet e-mail, send messages to other text pagers and
also receive numeric and text messages. When you receive
a text message sent from an e-mail address or from a
colleague's Two-Way or Interactive Paging Product, you
can send a message back. There's no need to search for a
phone or increase unnecessary costs on your cell phone.
You can quick note on the mini-keyboard, or forward the
message to any e-mail address anywhere. An address book
holds your contacts and a variety of add-on programs are
available to customize your service.
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